Legal Assistance for Seniors

Challenge

Legal Assistance for Seniors serves older adults, caregivers, and community partners through two distinct service areas: Legal Assistance and HICAP (Medicare Counseling). The existing website made it difficult for visitors to quickly find the help they needed, and it was challenging for staff to update and maintain.

Solution

The website was redesigned with a focus on usability, accessibility, and long-term sustainability. Navigation and calls to action were restructured to help visitors quickly access services, resources, and support. Key pages were refreshed to improve clarity and user experience, including the Home, Legal Services, HICAP, Programs, Team, Volunteer, Contact, and Elder Abuse Conference sections.

Outcome

• Improved navigation and user experience
• Clear separation of Legal Services and HICAP resources
• Enhanced accessibility and multilingual support
• Improved search visibility through SEO, AEO, and structured data
• Easier content management for staff and volunteers
• Flexible Full Site Editing platform designed for long-term growth

Service Provided

• Add New Features or Functionality
• Content Management / Development
• Forms
• Payment Gateway Integration
• Website Redesign
• Website Development
• WordPress Training